Orders

What are the shipping rates?
Standard Shipping Standard Shipping: £6.95 shipping fee  SKECHERS Plus members: FREE shipping Express shipping is unavailable at this time. Includes...
What is the estimated timeframe for delivery?
  Standard Shipping: 5 to 7 business days Express Shipping: Not currently available
What should I do if I believe my order is lost?
If you believe your Skechers order is lost, please follow these steps within 60 days of your purchase date.  Check the order status: Log into your Ske...
What should I do if I am missing items from my order?
If you have received your order and there are items missing, please contact us within 14 days via email with images of the item(s) received shown in the box...
What payment methods do you accept?
We accept PayPal, Klarna, as well as all major credit and debit cards issues by Visa, Mastercard and American Express. We do not accept Skechers Gift Cards/...
Will I receive shipping notifications?
We will send you notifications to keep you up-to-date on where your package is. Once you place an order, you will receive an order confirmation message. We’...
Klarna FAQs
Klarna - UK  What is Klarna?  Klarna is an installment feature that allows you to pay for your order with 3 equal payments. The first payment is ...
Why is my credit card payment not being accepted?
Troubleshooting Credit Card Payment Errors Check to make sure the billing information you entered is correct. Remove dashes or spaces from the card numb...
Does Skechers UK ship internationally?
At this time, we do not ship to addresses outside of mainland UK.
Do you ship to BFPO addresses?
No, we do not ship to BFPO addresses.